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Ask A Question : When buyers have concern about the products, they are likely to either look for vendor details to contact for further description or look for another product.The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential buyers click away from e-commerce sites and to limit the risk of losing prospective clients we have created “CS-Cart Ask a Question" where user can easily communicate with vendor by asking questions during run time.
Features :
- Increases customer engagement which improves site traffic.
- Building trust between brand and customers.
- Well integrated with CS-Cart Multi vendor Marketplace.
- Functionality to set a customer receiver email.
- Enable user to best highlight the store product's strengths.
- Decrease cart abandonment rate.
- Speed up enquiry response.
- Functionality to enable “Google reCAPTCHA” for verification is provided.
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