SSL certificate issues leading to insecure connections.

10/05/2023

SSL certificates are vital for securing data exchanges between users and your web server. When an SSL certificate is misconfigured, expired, or invalid, users may receive security warnings and fail to access your website or system securely. This can result in lost traffic, reduced trust, and compliance risks.

Informatix Systems offers professional SSL diagnostics and resolution services to help businesses resolve certificate issues and ensure secure, encrypted communication.

Common SSL Certificate Issues

Several problems can lead to insecure connection warnings or blocked access:

  • Expired SSL certificates

  • Self-signed certificates without trust validation

  • Mismatched domain names

  • Incorrect certificate chain or intermediate CA problems

  • HTTP content loading on HTTPS pages (mixed content)

  • Server misconfiguration or missing private keys

These errors can cause web browsers to display warnings such as “Your connection is not private” or “SSL Certificate Not Trusted.”

Why SSL Problems Matter

SSL issues not only affect security but can also damage a company’s reputation and SEO ranking. A secure HTTPS connection is a standard requirement for:

  • Protecting customer data

  • Building trust with visitors

  • Meeting compliance standards (GDPR, PCI-DSS, HIPAA)

  • Enabling features like HTTP/2 or browser-based services

How Informatix Systems Can Help

Our expert team at Informatix Systems can quickly diagnose and fix SSL certificate problems, including:

  • Renewing or reissuing certificates

  • Correcting domain mismatches

  • Installing missing intermediate certificates

  • Fixing mixed content issues

  • Configuring web servers for HTTPS enforcement

  • Enabling automatic SSL renewals (e.g., Let's Encrypt)

  • Migrating to stronger encryption standards (TLS 1.2/1.3)

We ensure that your website or service remains secure, trusted, and fully functional across all modern browsers and platforms.

SSL Troubleshooting Tips

  1. Check Certificate Expiry Date
    Use your browser or SSL checking tools to confirm whether the certificate is still valid.

  2. Verify Domain Match
    The certificate must match the domain exactly, including subdomains (e.g., www vs non-www).

  3. Inspect Intermediate Chain
    Missing intermediate certificates can cause trust errors. Use a full certificate chain.

  4. Use HTTPS for All Assets
    Avoid mixed content warnings by ensuring all scripts, images, and files load via HTTPS.

  5. Redirect HTTP to HTTPS
    Enforce secure access by redirecting traffic to your HTTPS site automatically.

Frequently Asked Questions

Why does my site say the SSL certificate is not trusted?
A1 This can occur due to an expired certificate, a missing CA chain, or an untrusted authority. We can fix this quickly.

Can I use a free SSL certificate?
A2 Yes. Tools like Let’s Encrypt provide free, trusted certificates. We can set them up with auto-renewal.

How long does it take to fix SSL issues?
A3 Most issues can be resolved within a few hours once access is granted.

Will this affect my SEO?
A4 Yes. Google prioritizes secure sites in rankings, and SSL issues can hurt your site’s visibility.

Can you secure multiple subdomains?
A5. We offer wildcard and multi-domain SSL solutions.

Get in Touch

If your website is showing insecure connection warnings or SSL certificate errors, don’t wait. Contact Informatix Systems for fast and reliable support. We secure your digital presence and restore user trust.

Website: https://informatix.systems
Email: support@informatix.systems
Phone: +8801524736500

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