Certificate Authority (CA) problems.

10/08/2023

A Certificate Authority is responsible for issuing and validating digital certificates. If any part of this process fails, systems and users can experience serious trust and security errors. Here are some typical CA-related issues:

  • Expired Certificates: Certificates that are not renewed in time can lead to service outages or users being blocked from access.

  • Certificate Chain Errors: Misconfigured intermediate certificates or missing root certificates can break the trust chain.

  • Revoked or Invalid Certificates: Revoked certificates still in use can create critical security warnings or block access entirely.

  • Authentication Failures: Systems relying on certificates for secure authentication may fail to log users in when CA issues arise.

  • Improper Certificate Templates: Errors in certificate templates can result in certificates being issued with incorrect attributes or permissions.

  • CRL or OCSP Problems: Failures in Certificate Revocation List (CRL) distribution or Online Certificate Status Protocol (OCSP) can cause delays in validation or rejection of valid certificates.

How Informatix Systems Helps

At Informatix Systems, we provide end-to-end support for troubleshooting and resolving CA issues. Our services include:

  • Certificate Chain Troubleshooting: We identify and fix broken chains by reviewing root and intermediate certificate configurations.

  • Expiration and Renewal Management: We help track and automate certificate renewals to prevent unexpected expiration.

  • Certificate Template Correction: We correct misconfigured templates to ensure certificates are issued with proper attributes.

  • CRL and OCSP Setup: We configure and validate CRL and OCSP responders to ensure real-time certificate status checking.

  • Public Key Infrastructure (PKI) Review: We audit and refine your PKI setup to improve reliability and compliance.

  • Authentication and Encryption Repair: We restore access and security services that depend on valid digital certificates.

  • Certificate Enrollment Services: We set up or fix auto-enrollment and manual issuance processes to streamline certificate management.

Why Certificate Authority Problems Matter

Failure in certificate services can break email encryption, secure logins, VPN connections, and web applications. Many modern systems depend on a well-functioning CA for secure operations. Informatix Systems ensures your infrastructure remains trusted, compliant, and secure.

Why Choose Informatix Systems?

Our team has in-depth knowledge of Windows-based and third-party CA systems. Whether you're running Active Directory Certificate Services or a hybrid PKI, we provide fast and reliable resolution to certificate-related issues with minimal disruption to your operations.

Frequently Asked Questions

 Why are my certificates showing as untrusted?
 This may be due to missing intermediate certificates or an expired root CA. We diagnose the trust path and resolve any issues in the certificate chain.

 How do I know when my certificates are about to expire?
 We help implement monitoring and alerting tools to keep you informed of upcoming expirations and manage automatic renewals.

 What is the difference between CRL and OCSP?
Both are methods of checking certificate revocation. We help you set up and configure these services for fast and accurate certificate validation.

Get in Touch

Facing issues with your Certificate Authority or digital certificates? Contact Informatix Systems for expert CA support, PKI management, and secure infrastructure solutions.

Website: https://informatix.systems
Email: support@informatix.systems
Phone: +8801524736500

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