Certificate Manager renewal issues.

Renewing SSL certificates using AWS Certificate Manager (ACM) should be a straightforward process, but sometimes issues can arise. Here are some common renewal issues and steps to address them:

1. Expired Certificate:
   • If your certificate has already expired, ACM won't allow you to renew it. You'll need to request a new certificate.
2. Verify Domain Ownership:
   • ACM requires you to verify that you own the domain before issuing or renewing a certificate. Make sure the validation process is completed successfully.
3. Check Email Notifications:
   • ACM may send email notifications to the domain owner for renewal. Ensure that emails from AWS Certificate Manager are not in your spam folder and that you're receiving them.
4. Check Certificate Status in ACM Console:
   • Log in to the AWS Management Console, navigate to the ACM service, and check the status of your certificate. Look for any error messages or indicators that might explain the renewal issue.
5. Verify DNS Configuration:
   • Ensure that your domain's DNS settings are correctly configured, especially if you're using DNS validation for certificate issuance or renewal.
6. Check Certificate Validity Period:
   • Ensure that you're attempting to renew the certificate within the renewal window. ACM allows renewals within 30 days of the expiration date.
7. Cross-Account Access:
   • If you're trying to renew a certificate in a different AWS account, ensure that the appropriate permissions and IAM roles are set up to allow cross-account access.
8. Recreate the Certificate:
   • In some cases, if renewal is not working, you may need to request a new certificate. Make sure to update the new certificate in your applications and services.
9. Check Certificate Domains:
   • Ensure that the domains listed on the certificate match the ones you're trying to renew. If you need to include additional domains, consider creating a new certificate.
10. Verify ARN and Region:
    • Double-check that you're using the correct ACM certificate ARN (Amazon Resource Name) and that you're working in the correct AWS region.
11. Monitor AWS Service Health Dashboard:
    • Check the AWS Service Health Dashboard to see if there are any known issues with the ACM service that might be affecting renewals.
12. Contact AWS Support:
    • If you've tried the above steps and are still experiencing issues, consider reaching out to AWS Support for further assistance.
13. Documentation and Forums:
    • Review the AWS Certificate Manager documentation and forums. Other users might have encountered and solved similar issues.

Remember to document the steps you've taken and any error messages encountered. This information will be helpful if you need to reach out for support, either from AWS or the broader community.