CloudWatch Logs stream issues.

10/09/2023

If you're experiencing issues with CloudWatch Logs streams, such as logs not appearing or issues with log ingestion, here are some steps to help you troubleshoot and resolve the problem:

  1. Check Log Group and Log Stream Configuration:
    • Ensure that the log group and log stream you are working with exist and are correctly named.
  2. Retention Settings:
    • Verify the retention settings for your log group. If the logs are older than the retention period, they may have been automatically deleted.
  3. AWS Identity and Access Management (IAM) Permissions:
    • Ensure that the IAM role or user you are using to interact with CloudWatch Logs has the necessary permissions to write logs to the log group and stream.
  4. Log Agent or SDK Configuration:
    • If you're using a log agent or SDK to send logs to CloudWatch Logs, double-check its configuration. Ensure it's sending logs to the correct log group and stream.
  5. Log Ingestion Rate Limits:
    • CloudWatch Logs have ingestion rate limits. If you're sending a large volume of logs in a short time, you may hit these limits. Check the CloudWatch service limits and consider spreading the log ingestion over time if necessary.
  6. Check Log Stream Status:
    • Inspect the status of the log stream. A log stream can be in an active, deleting, or other state. An "active" state indicates that logs can be written to it.
  7. Check for Errors in Logs:
    • Look for any error messages or exceptions in the logs themselves that might indicate issues with the log data.
  8. Network Issues:
    • Ensure that your network is not blocking outbound connections to the AWS CloudWatch Logs endpoint. Also, check for any network-related issues that might affect log delivery.
  9. AWS Service Health:
    • Check the AWS Service Health Dashboard for any reported issues or outages related to CloudWatch Logs.
  10. Log Stream Name Uniqueness:
    • Log stream names must be unique within a log group. If you're attempting to create a log stream with a name that already exists in the same log group, it will result in issues.
  11. CloudWatch Agent or SDK Version:
    • Ensure that you are using the latest version of the CloudWatch agent or SDK, as older versions may have known issues that have been fixed in newer releases.
  12. CloudWatch Metrics:
    • Monitor CloudWatch Metrics for your log group to check if there are any spikes in log ingestion or errors that coincide with the issues you are facing.
  13. CloudWatch Logs Insights:
    • Use CloudWatch Logs Insights to query and analyze your log data. It can help you identify patterns or errors in your logs.
  14. CloudWatch Logs Subscription Filters:
    • If you have subscription filters set up, make sure they are correctly configured to route logs to the desired destinations (e.g., Lambda functions, Kinesis streams).
  15. AWS Support:
    • If you've exhausted all troubleshooting steps and still can't resolve the issue, consider reaching out to AWS Support for assistance.

Remember to review and validate any changes you make to your log group, stream, or logging configuration in a controlled environment to avoid impacting your production systems.

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