Config rule compliance issues.

10/09/2023

AWS Config Rules help you automatically assess, audit, and evaluate your AWS resource configurations. If you're facing compliance issues with your AWS Config rules, here are some common steps to troubleshoot them:

  1. Check AWS Config Dashboard:
    • Navigate to the AWS Config dashboard and look for specific non-compliant rules. This will provide detailed information about the rule, resource, and compliance status.
  2. Review Rule Configurations:
    • Verify the configurations of the rules that are reporting non-compliance. Ensure they are set up correctly to check for the desired conditions.
  3. Examine Resource Configurations:
    • Go through the configurations of the resources that are non-compliant. Ensure they adhere to the desired standards and configurations specified in your rules.
  4. Check Rule Trigger Conditions:
    • Ensure that the conditions specified in the rules for triggering compliance evaluation are accurate and applicable to your resources.
  5. Check IAM Permissions:
    • Make sure that the IAM roles and policies associated with AWS Config have the necessary permissions to access and evaluate the resources.
  6. Evaluate Rule Scope:
    • Verify that the rule is targeting the correct AWS resources. Rules can be scoped to specific resource types, regions, or AWS accounts.
  7. Review Rule Parameters:
    • Some rules require parameters to be set. Ensure that any necessary parameters are correctly configured for each rule.
  8. Check for Deleted Resources:
    • If a resource that was previously evaluated by a rule has been deleted, it may still show up as non-compliant. Make sure to handle deleted resources appropriately.
  9. Check CloudTrail Integration:
    • AWS Config relies on AWS CloudTrail for event history. Ensure that CloudTrail is properly configured and operational in your account.
  10. Check AWS Config Rules Logs:
    • Check the AWS Config Rule compliance logs for additional information or error messages that may provide insights into the compliance issues.
  11. Test Rules with Sample Resources:
    • Create sample resources and evaluate the rules against them to ensure they're functioning as expected.
  12. Review AWS Config Documentation:
    • Consult the official AWS Config documentation for specific troubleshooting steps and best practices.
  13. Re-evaluate Resources:
    • Manually trigger a re-evaluation of your AWS resources using AWS Config to see if the compliance status changes.
  14. Contact AWS Support:
    • If the issue persists and you're unable to resolve it, consider reaching out to AWS Support for further assistance.

Remember to regularly review your AWS Config rules to adapt to changes in your environment and ensure ongoing compliance. Additionally, AWS Config offers tools like AWS Config Conformance Packs to help manage compliance at scale.

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