DataSync transfer failures.

10/09/2023

AWS DataSync is a service that simplifies, automates, and accelerates data transfers between on-premises storage systems and AWS storage services. If you're experiencing transfer failures with DataSync, here are steps you can take to troubleshoot and resolve them:

  1. Check AWS Service Status:
    • Start by checking the AWS Service Health Dashboard to see if there are any ongoing issues or outages affecting DataSync or related services.
  2. Review DataSync Documentation:
    • Go through the official DataSync documentation for your specific use case to ensure you're following the integration steps correctly.
  3. Inspect DataSync Agent Status:
    • Check the status of the DataSync agent running on your on-premises system. Ensure it's online and communicating with the DataSync service.
  4. Verify IAM Permissions:
    • Ensure that the IAM role associated with your DataSync agent has the necessary permissions to perform the required actions, such as accessing S3 buckets or EFS file systems.
  5. Check Source and Destination Configuration:
    • Verify that the source and destination endpoints (e.g., S3 buckets, EFS file systems) are correctly configured and that DataSync has the required access to them.
  6. Review Task Configuration:
    • Double-check the settings and parameters of your DataSync task. Ensure that they match your intended transfer requirements.
  7. Check Network Connectivity:
    • Ensure that there are no network issues preventing the DataSync agent from communicating with AWS services.
  8. Monitor DataSync Logs:
    • Use the DataSync console or CloudWatch logs to review any error messages or logs generated during the transfer process. This can provide insights into the cause of the failure.
  9. Review Error Messages:
    • Pay attention to any specific error messages provided by DataSync. They can give you clues about what might be causing the transfer failure.
  10. Check for Resource Limitations:
    • Confirm that your AWS account has the necessary resources available (such as CPU, memory, network bandwidth) to perform the data transfer.
  11. Review Task Schedule and Frequency:
    • Ensure that the scheduling and frequency of your DataSync task align with your requirements. Misconfigured schedules can lead to unexpected transfer failures.
  12. Data Validation and Integrity Checks:
    • Implement data validation checks before and after the transfer process to ensure data integrity. This can help identify any issues with the source or destination.
  13. Contact AWS Support:
    • If you've tried the above steps and are still experiencing issues, consider reaching out to AWS Support for further assistance.
  14. Community Forums and Support Channels:
    • Participate in AWS forums or community channels where developers often discuss and share solutions for common DataSync issues.

Remember to document your steps and any error messages encountered. This information can be valuable when seeking support from AWS or the developer community.

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