Elemental Link device disconnections.

AWS Elemental Link is a device that allows you to easily and securely stream live video to AWS for processing and delivery. If you're experiencing disconnections with your Elemental Link device, here are some common causes and steps to address them:

1. Check Network Connectivity:
   • Ensure that the Elemental Link device has a stable and reliable network connection. Check for any network issues or interruptions.
2. Verify Power Supply:
   • Confirm that the Elemental Link device is receiving a stable power supply and that there are no issues with the power source or cables.
3. Inspect HDMI or SDI Cables:
   • If you're using an Elemental Link with an HDMI or SDI input, check that the cables are securely connected and not damaged.
4. Review Elemental Link Status LEDs:
   • The status LEDs on the Elemental Link device can provide information about its current state. Refer to the documentation for the meaning of different LED patterns.
5. Check for Overheating:
   • Ensure that the Elemental Link device is not overheating. Make sure it's placed in a well-ventilated area and not exposed to extreme temperatures.
6. Verify Video Source Stability:
   • If the Elemental Link device is connected to a camera or other video source, ensure that the source is stable and not experiencing issues.
7. Inspect Configuration Settings:
   • Review the configuration settings of the Elemental Link device to ensure they align with your requirements and streaming setup.
8. Monitor for AWS Service Health Issues:
   • Check the AWS Service Health Dashboard for any reported issues with Elemental Link or its associated services.
9. Update Firmware and Software:
   • Ensure that the Elemental Link device has the latest firmware and software updates installed. Outdated software can lead to performance issues.
10. Review CloudWatch Metrics:
    • Use CloudWatch metrics to monitor the health and performance of your Elemental Link device.
11. Check for Interference:
    • If using wireless connectivity, ensure that there is no interference from other devices or networks that might be causing disconnections.
12. Inspect Elemental MediaLive Configuration:
    • If you're using Elemental MediaLive for further processing, verify that the configuration is set up correctly to receive the stream from the Elemental Link device.
13. Set Up CloudWatch Alarms:
    • Create CloudWatch Alarms to be notified of critical metrics or events related to your Elemental Link device.
14. Contact AWS Support:
    • If you've gone through these steps and are still experiencing disconnections, consider reaching out to AWS Support for further assistance.

Remember to also refer to the AWS Elemental Link documentation and best practices for guidance specific to your live video streaming use case.