Organizations invitation errors.

10/09/2023

Errors related to AWS Organizations' invitations can occur for various reasons. Here are some common invitation errors and steps to address them:

  1. Expired or Invalid Invitation:
    • Cause: The invitation may have expired or been invalidated by the inviting account.
    • Solution:
      • Request the inviting account to re-send the invitation, ensuring it is still within the validity period.
  2. Incorrect Email Address:
    • Cause: The email address provided may be incorrect or contain a typo.
    • Solution:
      • Double-check the email address provided by the inviting account and ask them to resend the invitation if necessary.
  3. Pending Invitation Limit Reached:
    • Cause: An AWS account can have a maximum of five pending invitations at a time.
    • Solution:
      • Ensure that the inviting account has not reached the maximum limit for pending invitations. If so, ask them to retract or cancel some pending invitations.
  4. Already Part of Another Organization:
    • Cause: An AWS account can only be a member of one AWS Organization at a time.
    • Solution:
      • If the invited account is already part of another organization, they will need to leave that organization before accepting the new invitation.
  5. Invalid or Expired Token:
    • Cause: The invitation token may be invalid or expired.
    • Solution:
      • Request the inviting account to re-send the invitation, ensuring that the token is still valid.
  6. Pending Account Verification:
    • Cause: If the invited account has not completed the email verification process, they won't be able to accept the invitation.
    • Solution:
      • The invited account should check their email for the verification link and complete the process.
  7. AWS Organizations Service Errors:
    • Cause: Temporary issues with the AWS Organizations service itself.
    • Solution:
      • Check the AWS Service Health Dashboard for any reported issues with the organization's service. If there are known service disruptions, wait for AWS to resolve them.
  8. Invalid or Incorrect Permission Policies:
    • Cause: The inviting account may not have the necessary permissions to invite other accounts to the organization.
    • Solution:
      • Verify that the inviting account has the required permissions (e.g., organizations:InviteAccountToOrganization) and IAM policies are correctly configured.
  9. Account Already Part of the Organization:
    • Cause: The invited account may already be part of the organization (possibly due to a previous invitation or membership in a consolidated billing family).
    • Solution:
      • Check if the invited account is already part of an organization. If so, they will need to leave that organization before accepting the new invitation.
  10. Incorrect AWS Region:
    • Cause: The invitation link may have been generated in a different AWS region than the invited account.
    • Solution:
      • Ensure that both accounts are in the same AWS region or generate a new invitation link from the correct region.

If you're still encountering issues after trying these steps, consider reaching out to AWS Support for further assistance, providing them with specific details about the error you're encountering.

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