Signer signing job failures.

AWS Signer is a service that allows you to add a digital signature to your code or files to verify their authenticity. If you're experiencing failures with signer signing jobs, here are some common problems and potential solutions:

1. Invalid Signing Request:
   • Issue: The signing request may be incomplete, incorrect, or improperly formatted.
   • Solution:
     • Double-check the signing request to ensure it contains all the required information, including the signing profile, source, destination, and any additional options.
2. Incorrect IAM Permissions:
   • Issue: The IAM role associated with the Signer service may not have the necessary permissions to access the source file or destination S3 bucket.
   • Solution:
     • Ensure that the IAM role used by Signer has the necessary permissions to access the source and destination locations.
3. Expired Signing Certificate:
   • Issue: The signing certificate used by Signer may have expired.
   • Solution:
     • Generate a new signing certificate and update the signer profile to use the new certificate.
4. Incorrect Source or Destination:
   • Issue: The source or destination specified in the signing job may be incorrect or inaccessible.
   • Solution:
     • Verify that the source file and destination S3 bucket or ACM certificate ARN are specified correctly in the signing job.
5. Invalid or Expired Signing Profile:
   • Issue: The signing profile used in the signing job may be invalid or expired.
   • Solution:
     • Check the status of the signing profile and ensure that it is active and not expired.
6. Insufficient Signer Quota:
   • Issue: If you've reached your Signer quota limit, you won't be able to create new signing jobs.
   • Solution:
     • Request a quota increase for Signer through the AWS Service Quotas service in the AWS Management Console.
7. Network Issues:
   • Issue: Network problems can prevent Signer from accessing the necessary resources.
   • Solution:
     • Check for any network issues or restrictions that might be preventing Signer from accessing the source file or destination.
8. AWS Service Outages:
   • Issue: Occasionally, AWS services like Signer may experience outages or performance degradation.
   • Solution:
     • Monitor the AWS Service Health Dashboard for any reported outages and wait for AWS to resolve them.
9. Logging and Monitoring:
   • Issue: Insufficient logging and monitoring can make it challenging to diagnose signer job failures.
   • Solution:
     • Enable detailed logging for Signer and use CloudWatch metrics to monitor signer activity and diagnose failures.
10. Contact AWS Support:
    • Issue: If you're unable to resolve the issue through the regular troubleshooting steps, consider contacting AWS Support for further assistance.
    • Solution:
      • Reach out to AWS Support for personalized assistance, as they can provide specific guidance based on your situation.

If you're still experiencing issues after trying these solutions, consider reaching out to AWS Support for personalized assistance, as they can provide specific guidance based on your situation and environment.