WorkMail mailbox issues.

Amazon WorkMail is a cloud-based email and calendaring service provided by AWS. Here are some common WorkMail mailbox issues and troubleshooting steps:

1. Login Issues:
   • Ensure that you're using the correct email address and password for logging in to your WorkMail account.
   • Check for any typos or incorrect capitalization in the email address.
2. Forgot Password:
   • If you've forgotten your password, you can use the "Forgot Password" option to reset it. Follow the steps provided in the password reset process.
3. Email Delivery Issues:
   • If you're not receiving emails, check the spam folder to make sure they're not being marked as spam.
   • Verify that the sender's email address is not blocked in your WorkMail settings.
4. Outgoing Email Issues:
   • If you're having trouble sending emails, double-check that you're using the correct SMTP server settings for your email client or application.
5. Attachment Problems:
   • Ensure that the file format and size of attachments comply with WorkMail's supported file types and size limits.
6. Syncing Issues:
   • If you're using a mail client, make sure it's properly configured to sync with WorkMail. Verify your email client settings, including IMAP and SMTP configurations.
7. Quota Exceedance:
   • Check if you've exceeded your mailbox storage quota. If so, consider archiving or deleting old emails to free up space.
8. Calendar Syncing Issues:
   • If you're having problems with calendar events not syncing, verify that your calendar application is correctly configured to work with WorkMail.
9. Spam Filter Adjustments:
   • If legitimate emails are being marked as spam, consider adjusting your spam filter settings in WorkMail.
10. Contact AWS Support:
    • If the issue persists and you've tried the troubleshooting steps, consider contacting AWS Support for specialized assistance.
11. Review WorkMail Documentation and Forums:
    • AWS provides extensive documentation and community forums. Reviewing these resources might provide insights or specific troubleshooting steps for the issues you're facing.

Remember to provide as much detail as possible about the specific issue you're encountering, as it will help in offering more targeted advice.