How to Customize Error Messages

10/02/2023

Creating custom order statuses in CS-Cart allows you to define specific stages in your order-processing workflow. Here's how you can do it:

1. Access Admin Panel:

Log in to your CS-Cart admin panel.

2. Navigate to Order Statuses:

  1. Go to Order Statuses:
    • Look for the "Orders" or "Sales" section. This is usually found in the main menu or sidebar. Click on it to access order management options.
    • In the order management section, find an option related to "Order Statuses" or "Statuses".

3. Add Custom Order Status:

  1. Add a New Status:
    • Click on the option to add a new order status.
  2. Provide Status Details:
    • Give the status a name (e.g., "Processing", "Backordered", "Custom Status 1", etc.).
    • Optionally, provide a description of the status to give more context.
  3. Set Status Color (Optional):
    • Choose a color for the status. This can help visually distinguish different order statuses.
  4. Choose Whether It's an Initial Status (Optional):
    • You can specify if this status can be set as the initial status for new orders.
  5. Set Whether It's a Final Status (Optional):
    • You can specify if this status signifies that the order process is complete.

4. Define Status Logic (Optional):

  1. Configure Status Logic:
    • Depending on your business process, you may have options to configure specific behavior based on the order status.
    • For example, you might set up automatic notifications or actions when an order reaches a certain status.

5. Save the Custom Status:

  • Click "Save" or "Save Changes" to add the new order status.

6. Assign Custom Status to Orders:

  1. Edit an Existing Order:
    • In the admin panel, go to "Orders" and select an order to edit.
  2. Change the Order Status:
    • In the order details, you should now see the option to change the order status.
    • Select the custom status you created from the dropdown menu.
    • Save the changes to update the order status.

7. Monitor Orders with Custom Status:

  1. Review Orders:
    • In the order management section, you can now filter or search for orders based on the custom statuses you've created.

8. Comply with Legal and Regulatory Requirements (Optional):

  1. Consider Legal Implications:
    • Depending on your industry, there may be legal or regulatory requirements regarding order status notifications and updates.

Always refer to the official CS-Cart documentation and support resources for the most accurate and up-to-date information on creating custom order statuses.

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