Creating custom order statuses in CS-Cart allows you to define specific stages in your order-processing workflow. Here's how you can do it:
1. Access Admin Panel:
Log in to your CS-Cart admin panel.
2. Navigate to Order Statuses:
- Go to Order Statuses:
- Look for the "Orders" or "Sales" section. This is usually found in the main menu or sidebar. Click on it to access order management options.
- In the order management section, find an option related to "Order Statuses" or "Statuses".
3. Add Custom Order Status:
- Add a New Status:
- Click on the option to add a new order status.
- Provide Status Details:
- Give the status a name (e.g., "Processing", "Backordered", "Custom Status 1", etc.).
- Optionally, provide a description of the status to give more context.
- Set Status Color (Optional):
- Choose a color for the status. This can help visually distinguish different order statuses.
- Choose Whether It's an Initial Status (Optional):
- You can specify if this status can be set as the initial status for new orders.
- Set Whether It's a Final Status (Optional):
- You can specify if this status signifies that the order process is complete.
4. Define Status Logic (Optional):
- Configure Status Logic:
- Depending on your business process, you may have options to configure specific behavior based on the order status.
- For example, you might set up automatic notifications or actions when an order reaches a certain status.
5. Save the Custom Status:
- Click "Save" or "Save Changes" to add the new order status.
6. Assign Custom Status to Orders:
- Edit an Existing Order:
- In the admin panel, go to "Orders" and select an order to edit.
- Change the Order Status:
- In the order details, you should now see the option to change the order status.
- Select the custom status you created from the dropdown menu.
- Save the changes to update the order status.
7. Monitor Orders with Custom Status:
- Review Orders:
- In the order management section, you can now filter or search for orders based on the custom statuses you've created.
8. Comply with Legal and Regulatory Requirements (Optional):
- Consider Legal Implications:
- Depending on your industry, there may be legal or regulatory requirements regarding order status notifications and updates.
Always refer to the official CS-Cart documentation and support resources for the most accurate and up-to-date information on creating custom order statuses.