Unable to generate or renew SSL certificates.

SSL certificates are critical for encrypting communication and ensuring trust between users and your web platform. However, many businesses face challenges when generating or renewing SSL certificates due to server misconfigurations, domain verification failures, or expired credentials.

Informatix Systems provides fast, secure, and reliable SSL certificate generation and renewal support to keep your systems protected and compliant.

Common Reasons SSL Certificates Fail to Generate or Renew

Generating or renewing an SSL certificate can fail for several technical reasons, including:

• Expired domain validation

• DNS misconfiguration or missing records

• Incorrect server time or clock skew

• Lack of file-based or DNS-based validation permissions

• Firewall or security rules blocking validation

• Misconfigured web server or SSL libraries

• Expired account or rate limit errors from a certificate authority

These issues can result in browsers showing "Not Secure" warnings, reduced site trust, and lost traffic.

Why SSL Certificate Renewal is Critical

Letting an SSL certificate expire or fail to install affects:

• User trust: Visitors will receive warnings about insecure connections.

• Search ranking: Search engines deprioritize unsecured websites.

• Compliance: Violates GDPR, HIPAA, and PCI-DSS regulations.

• Functionality: Integrations with APIs and third-party services may be broken.

How Informatix Systems Can Help

Informatix Systems offers full-cycle SSL management services to eliminate hassle and risk. Our services include:

• Initial SSL certificate generation for websites and APIs

• Renewal of free and paid certificates

• Troubleshooting validation errors (file, DNS, email-based)

• Server-side SSL configuration and chain setup

• Implementing auto-renewal with Let's Encrypt and other CAs

• Migrating to modern TLS protocols for better security

We support a variety of platforms, including Apache, NGINX, Windows IIS, and cloud environments.

SSL Renewal Troubleshooting Tips

1. Verify Domain Ownership
   Ensure DNS records and file validation paths are publicly accessible.

2. Update CA Client Tools
   Use the latest version of certbot or other ACME clients.

3. Check Server Time
   An incorrect system clock can cause certificate renewal failures.

4. Confirm Port Accessibility
   Open ports 80 and 443 for validation requests from certificate authorities.

5. Review DNS Propagation
   Allow time for changes to fully propagate before validation.

Frequently Asked Questions

Why does my SSL certificate renewal keep failing?
A1 Common reasons include validation errors, expired DNS entries, or rate limits. We can identify and fix the root cause.

Can you set up auto-renewal?
A2 Yes. We can configure automated SSL renewals using trusted tools and providers like Let's Encrypt.

Is SSL certificate renewal necessary for internal servers?
A3 Yes. Even internal applications benefit from secure, encrypted communication, especially in hybrid environments.

Do you support wildcard and multi-domain SSL?
A4. We can configure certificates for subdomains and multiple domains as required.

How long does it take to fix SSL generation problems?
A5 In most cases, we can resolve SSL certificate issues within a few hours of gaining system access.

Get in Touch

Struggling to generate or renew your SSL certificate? Let the experts at Informatix Systems handle it for you. Our team ensures your systems remain secure, trusted, and compliant.

Website: https://informatix.systems
Email: support@informatix.systems
Phone: +8801524736500