Session limit or disconnection issues.

Session limit or disconnection issues can be caused by various factors, including server settings, network configurations, and client-side settings. Here's a guide to help you address these problems:

Session Limit Issues:

1. Check Server Configuration:
   • Review the server settings to ensure that there are no enforced session limits at the server level.
2. Review Group Policy Settings:
   • Verify if there are any Group Policy settings that enforce session limits for users or groups.
3. Check Remote Desktop Services Configuration:
   • If you're using Remote Desktop Services (RDS), verify the configuration settings for session limits in the RDS settings.
4. Review User Account Settings:
   • Confirm that there are no specific settings on user accounts that limit the number of concurrent sessions.
5. Check Licensing (if applicable):
   • Ensure that you have the appropriate licensing for the number of concurrent sessions allowed on the server.

Disconnection Issues:

1. Verify Network Connectivity:
   • Check the network connectivity between the client and server. Loss of connectivity can lead to disconnection issues.
2. Check for Network Congestion:
   • High network traffic or congestion can lead to disconnects. Monitor network usage during sessions.
3. Inspect Firewall and Router Settings:
   • Ensure that firewalls and routers are not closing idle connections prematurely.
4. Review Remote Desktop Client Settings:
   • Adjust client settings to allow reconnection after a network interruption.
5. Look for Client-Side Disconnects:
   • Verify that the client is not configured to disconnect idle sessions.
6. Check for Network Interference:
   • Other devices or applications on the network might interfere with the connection. Identify and address any potential conflicts.
7. Review Power Management Settings:
   • Ensure that power settings on the client or server are not causing disconnections due to sleep or hibernation.
8. Check for VPN or Remote Access Issues:
   • If using a VPN, ensure that it is stable and not dropping connections.
9. Inspect Remote Desktop Services (RDS) Session Configuration:
   • Adjust RDS settings to allow for reconnection after a network interruption.
10. Verify User Activity and Idle Timeout Settings:
    • Check if there are any user inactivity or idle timeout settings in place that might be causing disconnections.
11. Review Remote Desktop Gateway (RD Gateway) Settings:
    • If using an RD Gateway, check its configuration for any settings that might be causing disconnects.
12. Check for Updates and Patches:
    • Ensure that both the client and server have the latest updates and patches installed, as these may include important fixes for remote desktop connections.
13. Consider Network Quality and Latency:
    • High latency or poor network quality can lead to disconnections. Evaluate the network's performance.
14. Consider Professional Help:
    • If you're unable to resolve the session limit or disconnection issue, consider seeking assistance from a professional IT support service or a network specialist.

Always exercise caution when making changes to network configurations, and ensure that you have proper backups and a clear rollback plan in place. If you're unsure about any step, seek assistance from a qualified IT professional.