How to Review Cybersecurity Controls Before Launching a Customer Loyalty Program

A loyalty program may collect behavioral and purchase data, create account credentials, and connect marketing providers.

Checks to make

Review data collection and retention, account protection, access roles, integrations, consent, and incident response. Test account recovery and export paths, and ensure vendors receive only fields required for the program.

When to get help

Cybersecurity advisory can assess loyalty data flows and account safeguards. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.