How to Find Why a Business Metric Changed After a Dashboard Refresh

A changed total may result from new source data, a transformation update, filter changes, late events, or a definition change.

Checks to make

Compare refresh timestamps and code versions, inspect row counts and key distributions, trace sample records through transformations, and confirm metric filters. Label restated periods and communicate whether the new number is corrected or simply different.

When to get help

Analytics engineering can trace metric changes through source and model layers. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.