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A CAPTCHA can block users who cannot solve a visual or audio challenge or operate its controls.
Provide an accessible alternative, ensure keyboard operation and clear error recovery, and test with assistive technology. Avoid making the challenge the only route to essential services and monitor whether anti-abuse controls create disproportionate access barriers.
Accessibility review can assess CAPTCHA barriers and alternatives. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.
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