How to Troubleshoot Kubernetes Workloads That Cannot Reach a Database Service

The problem may be service discovery, network policy, credentials, TLS, or database capacity.

Checks to make

Test DNS and port access from the affected pod, inspect network policies and service endpoints, and review database authentication and connection limits separately. Use a test identity and avoid placing credentials in diagnostic commands.

When to get help

Kubernetes and database support can trace in-cluster connectivity. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.