Privacy policy
Privacy Policy Last Updated: 01/012024
Welcome to Informatix Systems ("we", "our", "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you register on our site, make a payment, or contact us, we may collect personally identifiable information, including:
- Name
- Email Address
- Phone Number
- Billing and Payment Information
Automatically Collected Information
We automatically collect certain information when you visit our website, such as:
- IP Address
- Browser Type
- Device Information
- Log Data (including the pages you view and the actions you take)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and enhance your user experience. You can manage your cookie settings through your browser settings.
How We Use Your Information
We use the information we collect for a variety of purposes, including:
- Providing and Managing Services: To fulfill transactions, provide customer support, and ensure smooth operation of services.
- Communication: To respond to inquiries, provide updates, and send information related to our services.
- Personalization: To tailor your experience on our website and make relevant recommendations.
- Security and Fraud Prevention: To monitor, detect, and prevent fraudulent activities and ensure data security.
- Legal Compliance: To comply with applicable legal obligations, court orders, and other official requests.
How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share information under the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owners.
- Legal Requirements: We may disclose information if required by law, in response to legal proceedings, or to protect our rights and ensure safety.
Security of Your Information
We take the security of your data seriously and employ technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols such as SSL to secure sensitive information during transmission.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding the personal data we hold about you, such as:
- Access and Correction: You may request access to or correction of your personal information.
- Erasure: You may request that we delete your personal information under certain conditions.
- Data Portability: You may request that we provide a copy of your personal data in a commonly used format.
- Objection to Processing: You may object to certain types of data processing, such as direct marketing.
If you wish to exercise any of these rights, please contact us at support@informatix.systems.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the "Last Updated" date. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
Third-Party Links
Our website may contain links to other websites operated by third parties. We do not have control over and are not responsible for the content or privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
International Transfers
If you are accessing our website from outside Bangladesh, please be aware that your information may be transferred, stored, and processed in Bangladesh. By using our services, you consent to the transfer of your information in accordance with this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at:
- Email: support@informatix.systems
- Phone: +8801524736500
- Address: 3/8 North Pirerbag, Mirpur, Dhaka 1216, Bangladesh