How to Create and Manage Gift Certificates

Gift certificates are a valuable tool for ecommerce businesses looking to increase sales and attract new customers. They allow your existing buyers to share your store with others while offering a flexible gift solution. Informatix Systems makes it easy to set up and manage gift certificates in your online store.

 Enable the Gift Certificate Feature

Log in to your Informatix Systems admin dashboard. Go to Store Settings and find the Gift Certificate option. Enable this feature to get started.

 Create a New Gift Certificate

Navigate to the Gift Certificates section and click Create New. Fill in the details:

• Certificate name or label

• Set value or allow custom amount

• Expiration date (optional)

• Delivery method (email or printable)

You can also include a custom message field for the sender.

 Design the Certificate Template

Customize the look of your gift certificates to match your brand. Choose fonts, colors, and add your logo. You can preview the template before publishing.

 Set Purchase Options for Customers

Allow customers to buy gift certificates directly from your store. Create a product listing for gift cards with available denominations and descriptions.

 Manage Existing Certificates

From the admin panel, you can:

• View issued certificates

• Track usage and balances

• Resend digital codes

• Manually adjust values

• Revoke or reissue if needed

This ensures full control over the lifecycle of each certificate.

 Monitor Performance

Use built-in analytics to track:

• Sales from gift certificates

• Redemption rate

• New customer acquisition

• Average spend of gift card users

This data helps you refine your strategy and maximize impact.

Benefits of Gift Certificates with Informatix Systems

• Increase Sales: Gift cards lead to higher purchase totals

• Attract New Customers: Recipients are introduced to your brand

• Flexible Gifting Option: Perfect for holidays, birthdays, or special occasions

• Customizable Templates: Match the design to your brand identity

• Easy Management: Full control over issuance, usage, and reporting

FAQs

 Can customers choose the amount for the gift certificate?
Yes, you can allow either fixed denominations or custom input values.

 Are gift certificates delivered digitally?
Yes, they can be sent via email. You can also provide a printable version if desired.

 Can I track whether a gift certificate has been used?
Yes, you can track redemption status and remaining balance from your admin panel.

 Can customers use multiple gift certificates in one order?
Yes, multiple codes can be applied based on your store’s checkout settings.

 Do gift certificates expire?
You can set an optional expiration date or allow them to remain valid indefinitely.

 Where can I get help setting up gift certificates?
For assistance, contact support@informatix.systems or call +8801524736500.

Get in Touch

Need help launching gift certificates for your store?
Visit: https://informatix.systems
Email: support@informatix.systems
Phone: +8801524736500