How to Set Up Product Reviews Moderation

Setting up product review moderation in CS-Cart allows you to ensure that only appropriate and relevant reviews are displayed on your store. Here's how you can do it:

1. Log In to Your Admin Panel:

   Open your web browser and go to the admin panel of your CS-Cart store. Log in using your administrator credentials.

2. Navigate to Add-Ons:

   In the admin panel, look for the "Add-Ons" tab in the main menu. Click on it to access the add-ons and extensions section.

3. Search for Reviews Add-On:
   • In the "Add-Ons" section, use the search bar to look for a review add-on or extension. This will allow you to add review functionality to your store.
4. Install and Configure the Reviews Add-On:
   • Once you've found a suitable reviews add-on, install and activate it. Follow the specific instructions provided by the add-on developer for configuration.
5. Enable Reviews Moderation:
   • After the reviews add-on is installed and configured, go to the review settings in the add-on configuration.
   • Look for an option to enable review moderation. This setting will allow you to review and approve or reject reviews before they are published on your store.
6. Moderate Reviews:
   • With review moderation enabled you will receive notifications or be able to access a section in the admin panel where you can review and approve or reject submitted reviews.
7. Approve or Reject Reviews:
   • Review each submitted review and decide whether to approve or reject it. Make sure to consider factors like appropriateness, relevance, and adherence to your store's policies.

Additional Tips:

• Set Clear Review Guidelines:
  • Communicate clear guidelines to customers about what type of reviews are acceptable in your store.
• Respond to Reviews (Optional):
  • Consider responding to reviews, especially if customers have questions or concerns. This can improve customer satisfaction and trust.
• Regularly Monitor Reviews:
  • Periodically check for new reviews and ensure they comply with your moderation guidelines.

Remember to save your settings after making any changes. This will ensure that the reviews moderation functionality is set up correctly on your CS-Cart store.