How to Set Up Product Reviews Moderation

Customer reviews are essential for building trust and increasing conversions in your online store. However, not all reviews are helpful or appropriate. With Informatix Systems, you can moderate reviews efficiently approving high-quality feedback while filtering spam or irrelevant content.

 Enable Review Moderation

Log into your Informatix Systems admin dashboard. Go to Store Settings > Reviews and enable Moderate Before Publishing to require admin approval before reviews go live.

 Set Review Submission Rules

Customize what your customers see when submitting reviews:

• Require login to post reviews

• Allow star ratings and written feedback

• Limit number of reviews per product per customer

• Set word count minimum and maximum

These rules help ensure genuine, useful reviews.

 Customize Moderation Filters

Use advanced filters to automatically flag or reject reviews containing:

• Offensive language

• Spam links

• Duplicate content

• Suspicious user behavior

These automated tools help save time and maintain quality control.

 Review and Approve Submissions

Visit the Moderation Queue to see pending reviews. For each review, you can:

• Approve and publish

• Edit for grammar or formatting

• Reject with optional feedback

• Mark as spam

Reviews can also be sorted by date, product, or rating for easy management.

 Display Verified Reviews Only

To increase trust, enable the Verified Purchase badge so that only reviews from actual buyers are highlighted.

 Track Review Performance

Informatix Systems provides insights into:

• Review submission rates

• Top-rated products

• Customer sentiment

• Common keywords and phrases

Use this data to improve product descriptions, resolve issues, or highlight key selling points.

Benefits of Reviews Moderation with Informatix Systems

• Protect Brand Reputation: Ensure only relevant, respectful content is published

• Increase Trust: Highlight verified and helpful reviews

• Reduce Spam: Automatic filters keep irrelevant content out

• Improve SEO: Clean, relevant reviews support keyword-rich content

• Boost Conversions: Honest, moderated feedback influences purchasing decisions

FAQs

 Can I allow some reviews to post automatically?
Yes, you can set trusted users or certain products to bypass moderation if needed.

 Will customers be notified if their review is rejected?
Yes, you can enable optional email notifications for review rejection or approval.

 Can I edit reviews before publishing?
Yes, with moderation enabled, admins can correct grammar or remove sensitive info before posting.

 Can I moderate old reviews retroactively?
Yes, you can manage and edit all previously submitted reviews from your dashboard.

 Is there a way to bulk approve reviews?
Yes, Informatix Systems supports bulk actions for efficient review management.

 Where can I get support with this setup?
For help, email support@informatix.systems or call +8801524736500.

Get in Touch

Need help setting up reviews moderation for your store?
Visit: https://informatix.systems
Email: support@informatix.systems
Phone: +8801524736500